The search for values to
underpin leadership continues, though too many Western business
leaders remain fixed to the view that the sole purpose of
business is to "make money for investors", a narrow
value that may provide a clue to community disenchantment
with corporate leadership.
Despite this mantra, most leaders in the West
actually have a strong social conscience, make contributions
to better the society and try to solve problems or contribute
to solutions in their local communities. And Western business
leaders remain accountable for what they do nobody
is seen to have risen "above" the need to be answerable
for their actions. Is this always the case among India's leadership?
Three leadership insights provide a guide to
the way forward for India's future leadership:
- From the Himalaya comes the leadership advice to
"climb on the mountain's schedule, not ours" and
don't look for the best climbers but look for "selflessness"
because this team will not leave you behind.
- From the founder of Infosys, Narayan Murthy, is
a call for India to be more open to adopting Western business
values while also "extending our family values beyond
the boundary of our home".
- From Tata Sons executive director, R Gopalakrishnan,
comes the timely warning for leaders to seek results "with
goodness and moral purpose" because as the community
sees amorality expanding (the heart of darkness), the "natural
human instinct is a craving towards light".
Teams that operate best have a higher objective
than themselves and humility makes a great leader, according
to veteran Mt Everest climber and filmmaker, David Breashears
who survived one of the deadliest accidents in the history
of Everest. Breashears told a Wharton School, University of
Pennsylvania, "Leadership and Change" forum that
the mountain had taught him things about leadership and planning.
In May 1996 Breashears and his team were to
face the double challenge of climbing Everest and making a
film about it. He stressed that climbing with so much equipment
meant they had to plan carefully, but that "a good plan
makes you nimble, not stuck. Ours gave us options
wiggle
room". They needed it, because a freak storm hit the
day they were to climb the summit and Breashears and his team
turned back when others went on.
While the temptation to go on was enormous,
Breashears says, "We had to climb on the mountain's schedule,
not ours," and it was this that probably saved his life
and those of his team. By nightfall, eight climbers from other
teams that pushed towards the top had died. This included
one of the best-known climbers, who was leading a team of
"individuals" who had paid lots of money for him
to take them to the top.
How does Breashears assemble his team? "I
look for talented people who believe in their craft, not those
who are looking for praise. The most important quality is
selflessness. I know that no matter what, no one would leave
me behind," he jokes.
He believes in sharing a common goal and vision
and points out that "people who say 'me first" are
dangerous on Everest. "The kind of leader I want wakes
up and asks what did I do wrong yesterday and how can I fix
it today? Your team doesn't need to like you, but they have
to trust and respect you. A leader who puts his interests
first is a highly demoralizing force."
A successful Indian business leader who would
certainly not leave you behind on the Himalaya is Narayana
Murthy, founder of Infosys, and for a long time he has "pondered"
on the role of Western values in contemporary Indian society
a different starting point in the quest for leadership.
Murthy stresses his pride in Indian culture,
especially the "deep rooted family values", involving
tremendous levels of loyalty. But he questions whether this
attitude to family life extends to community. At one level,
he points to littering of streets and right through to corruption
and breaking of contractual obligations evidence that
Indians can be "apathetic to the common good".
Turning to the West, he says India could learn
from respect for the public good, freedom from corruption,
the will to solve social problems, acknowledging the accomplishment
of others, accountability (even from those at the top), dignity
of labour, professionalism above personality issues, intellectual
independence and acceptance of contractual obligations.
There is no doubt a valid point in here, but
it must be said that the citizens of New Orleans had to wait
a long time before the will to solve social problems finally
took hold, that Enron and other examples show corruption occurs,
and that leaders in the West can display arrogance and be
mightily contemptuous of competitors. In other words, it's
not all one-way traffic and many leaders in the West are looking
to the east for inspiration on the meaning of life and the
basis of ethics.
For inspiration on leadership, Murthy turns
to former US President Dwight Eisenhower: "People that
value privileges above principles soon lose both". Murthy
also borrows Gandhi's words that "there is enough in
this world for everyone's need, but not enough for everyone's
greed".
The search for leadership has been also addressed
by R Gopalakrishnan, executive director, Tata Sons, who outlined
four features of ethical leadership:
- Great leadership has a sustained impact on people
- True leadership is institutionalised, not personalised
- Leadership is never proven, it is tested each day
- The public-life flaws of leaders affect moral purpose
He concludes that the gap between the demand
for leadership and the supply of leadership is huge, and he
warns, "The greatest mistake leaders can make is to assume
that results alone matter, that morality and goodness do not
count."
Gopalakrishnan sums it up well, "Like human
happiness, leadership is easy to recognise but difficult to
grasp."
He provides part of the answer on leadership,
"Great leaders do what they have to without regard to
appearances, because they genuinely believe that theirs is
but one lap in a relay race." I know where this is heading
and it is a good point, but I would gently take issue with
leadership "without regard to appearances" because
my observation is that the best business leaders know they
have to get the message across, know that the facts and the
truth are their best allies in times of crisis and know that
perceptions in the market place translate into additional
corporate share value. Perhaps, in a way, this reinforces
the shared view of these three leaders real leadership
must have a moral and ethical basis.
*Stephen Manallack
is a communication consultant, professional speaker and trainer,
based in Melbourne, Australia. His training programs include
creating a corporate communications culture, and how managers
and leaders can create engaged employees. Stephen is the author
of You Can Communicate (Pearson 2002). He is a member of the
committee of management of the Australia India Business Council.
Website: www.manallack.com.au
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