Responding to reports of exploding iPhones and iPods in Britain, France, Holland and Sweden, the European Commission, has started an investigation into the exploding Apple devices, which the company has always maintained, ''are isolated incidents.''
Helen Kearns, a spokeswoman for the consumer protection commissioner Meglena Kuneva, said that the European Commission had asked Apple for more information last week on its two products after reports of exploding Apple devices surfaced in many parts of Europe.
Talking to reporters in Brussels today, Kearns said that Apple responded this morning by saying that these are isolated incidents and it does not consider that there is a general problem with the devices.
The commission has now activated an alert on its Rapex product safety system and has requested its 27 member states of the EU for information in their countries of any incidents involving exploding iPods or iPhones.
In a recent incident in France, Romain Kolega from Aix-en-Provence, was injured when his girlfriend's iPhone reportedly exploded from overheating, sending the shattered pieces into his eye.
According to reports last month, Pieter C from the Netherlands complained that he had left his iPhone in the passenger seat of his car, and only that area along with the iPhone had caught fire when he returned 15 minutes later.