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Chennai:
Continuing its strategy of acquisitive growth, Apollo Health Street Limited
has bought Zavata Inc, and Atlanta-based business process outsourcing (BPO) for
Rs697 crore. With
this acquisition, Apollo Health Street becomes one of the world''s largest healthcare
outsourcing companies, said, Dr. Prathap C Reddy, chairman. The company is an
associate of Apollo Hospitals Enterprise Limited. For
Apollo Health Street, this is the fourth acquisition and second one in the US
and some more may be on the anvil, said Reddy. After
taking into account the fund needs for working capital and other transaction processing
functions, the total outlay for Apollo Health Street comes to $185 million. The
acquisition will be funded through a combination of debt and equity. Apollo
Health Street has tied up with Bank of India and Barclays Capital for $135 million
and the balance will be funded through promoters'' equity - Apollo Hospitals ($25
million), Temasek Holdings and One Equity Partners, the investment arm of J P
Morgan, bring in the balance in the equity holding ratio. The
Indian BPO has employee strength of 1200 and Zavata has around 1000 with 459 working
in its Hyderabad centre. The combined entity will have a customer base of 160.
In
2003, technology entrepreneur Satish Sanan, Mellon Ventures and BV-Cornerstone
Ventures, LP (BV-CV) made a strategic investment in Zavata, Inc, formerly known
as STI Knowledge, Inc. "The
acquisition puts Apollo Health Street as a fully integrated healthcare BPO unit
with further capabilities in providing enterprise support services," said
Sangita Reddy, managing director. According
to Divya Sehal, COO, the US healthcare outsourcing market could be divided into
two- providers side (hospitals) and the payer''s side (insurance companies). Both
are huge in size and offers good opportunity. Meanwhile
the company is building a contact centre in Chennai at an outlay of Rs20 crore.
While the total seating capacity will be 2,000, the company will hire 400 people
in the first phase and scale it up based on the needs. Presently the company has
centres in Delhi and Hyderabad. According
to Reddy, the company would close this fiscal with a turnover of over Rs400 crore.
"Each of our contract size varies between $1 million and $5 million,"
Ms Reddy added.
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