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New
Delhi: Fiat India has kicked off a new service campaign
in the form of free expert check-ups and service roadshows
that are being conducted in key markets across India.
In
addition to the regular service provided by the Fiat network,
this initiative puts the company directly in touch with
its customers, as specially trained and experienced Fiat
engineers are present to attend to customer requirements
at the expert check-up service roadshows.
In
the initial phase the Fiat service roadshows are being
conducted in Mumbai, Delhi, Chennai, Hyderabad, Kochi,
Bangalore, Chandigarh, Lucknow and Ludhiana. In the second
phase remaining cities like Pune, Ahmedabad, Nagpur, Jaipur
and Kolkata will be covered. An extensive tele-contact
programme has been put in place to reach out to Uno, Siena,
Palio and Weekend customers and inform them about the
new service initiative.
At
the Fiat free expert check-up the cars will be put through
a comprehensive testing procedure based on a checklist
jointly developed by the Fiat R&D and aftersales.
Sophisticated testing equipment such as the Fiat engine
examiner will be used to run a diagnosis on every car.
In
addition to this, representatives from Fiat OEM partners
for tyres (Bridgestone and Goodyear), lubricants (Penzoil),
air-conditioners (Sanden) and batteries (Exide) will also
be available on the location, thereby ensuring that all
cars receive a complete check-up.
This
initiative towards enhancing the driving experience is
just a phone call away.
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