Indian two-wheeler manufacturer, TVS Motor Company,
today announced a five-year warranty on TVS StaR, announced
to celebrate sales of TVS StaR crossing the 1-million
Motor feels this would help cement customer loyalty
and ensure a trouble free, stronger and deeper relationship
with its customers as it would reduce the customers''
worries over maintenance cost.
the five-year warranty, all customers buying a TVS StaR
are entitled to a two-year warranty / 30,000km warranty,
in addition to which, they can also buy an additional
three years warranty by paying Rs599 taking the warranty
term to five years.
option of opting for the additional warranty is also
available to all existing owners of a TVS StaR so long
as their vehicles are within the two-year warranty bracket
five-year warranty can also be transferred at the time
of the first sale of TVS StaR to a new owner if it is
sold during the warranty period
company has also announced the launch of its own engine
oil formulation, TVS TRU4 engine oil specifically for
4-stroke two-wheeler engines, making it the first vehicle
manufacturer in India to develop engine oil with its
has tied up with Bharat Petroleum Corporation Ltd (BPCL)
for blending, bottling and distribution of the product.
prevent adulteration of the product, the company has
introduced a unique providing an instant check for genuineness.
On purchase of the oil pack, the customer can SMS the
unique number printed on the
pack to get an instant confirmation of its genuineness.
In case the product has been duplicated a return SMS
reply is sent to the buyer warning, "Sorry.
Original oil already used".