In response to yesterday''s news of losing an outsourcing
contract of Lehman brothers, Wipro says the business lost
is a very small part of the total work done for Lehman
to Girish Parnajpaye, CEO of Finance Vertical, the help
desk function which has been taken inhouse by Lehman brothers
actually constitutes only 5 per cent of the total work
done for Lehman by Wipro.
company clarified that project deliveries are reviewed
periodically and the success rate of projects and client
satisfaction is very high. And in some cases, where the
client or Wipro are not satisfied, the project itself
says it has not faced any backlash or perception change
amongst its US customers for outsourcing work to the company.