More reports on: Marketing, Twitter, American Express

Now pay with hashtag, thanks to Twitter - Amex deal

news
12 February 2013

In an extension of its deal with Twitter, American Express will now let users link their credit cards to their Twitter account to let them buy products directly from within Twitter.

American Express started distributing offers and coupons on Twitter a year ago through Card Synch, making it the first time users can actually make purchases through Twitter. By tweeting special hashtags, customers would now be able to buy American Express Gift Cards and products from Amazon, Sony, Urban Zen and Xbox 360.

According to  Leslie Berland, senior vice president, digital partnerships and development at American Express, based on the initial success of Amex Sync for offers, the company knew there was significant power in combining its assets with Twitter's platform to bring value to Cardmembers and merchants.

He added, the company was now leveraging its unique technology and closed-loop network to introduce a seamless solution that redefined what was possible in the world of social commerce.

Cardmembers could sync their cards in advance by visiting sync.americanexpress.com/twitter, then tweet special product hashtags for the product they wanted to buy with their synchonised card, and AmexSync would then respond with a confirmation hashtag; tweeting it back within 15 minutes confirming the purchase.

According to American Express, all products would be shipped to the card member's billing address via free two-day shipping.





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