labels: management - general
Ventura Launches it''s Operations in India news
Our Infotech Bureau
19 August 2005

Mumbai: Ventura (India) Private Ltd, a part of Ventura UK (a wholly owned subsidiary of Next Plc, a FTSE-100 company) and a provider of customer management outsourcing services, has launched its India operations.

The operations, the company's first offshore centre outside the UK, has been loacted in Pune's Kalyani Nagar. The I,30,000sq ft area with a capacity of 2,000 seats, has been set up at a cost of £10 million. Ventura anticipates significant growth potential in the offshore market in India and is looking at catering to 20 per cent of its total business from here.

The company plans to offshore business in the travel and leisure sectors to the Pune sector to start with. The customer services processes undertaken would include application processing, payment processing, back office collections and data management.

Speaking on the occasion Anupam Arun, Ventura's country head, said, "This entire project has been in the making since 2004 and we now have more than 300 employees in India servicing two clients. Pune has an excellent infrastructure available which is essential for the contact centre industry."

The company's UK sites are located in Leeds, Cardiff and the Dearne Valley, Rotherham.

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Ventura Launches it''s Operations in India