The
increasing threat of office e-mails being misused has forced software giants like
Microsoft to push for changes in protocol for mail servers.CNBC-TV18 reports.
Microsoft Outlook, Outlook Express, Eudora, Lotus notes and most other popular
desktop email applications can easily be used to clone email ids. Simple mail
transfer protocol, popularly known as SMTP, allows a person to create anyone''s
display name and official company id, send out mails from that id and potentially
inflict huge losses with astounding ease. Microsoft, which dominates the
email client market with its outlook software, admits that this is a serious problem
and can only be tackled by making the mail protocol itself more foolproof.
"We, along with other industry leaders, are trying to change the SMTP
protocol so that it becomes possible to identify the sender and the server,"
says Doug Hogger, COO, Microsoft Corporation. The increasing cases of
abuse have put a question mark on the credibility of e-mail as a mode of secure
communication. Experts agree that there is very little that can help one separate
an authentic mail from a forged one. "There is no way to establish
that the mail is coming from the sender, except by physically calling him up and
checking," says Vijay Mukhi, cyber expert. Companies that have been
hit by such mail abuse are now finally veering around towards tackling the menace
with software providers.
Setting up encrypted email solutions to authenticate senders is a common solution.
But with limited awareness among users of this loophole, fraudsters and mischief-makers
are having a field day. align="left">
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