Mumbai:
The Tata Group has exited its BPO joint venture Sitel
India and sold its 50-per cent stake for $22.2 million
(about Rs100 crore) to US-based partner Sitel Corporation.
Tata
Consultancy Services, Tata Group''s software arm and India''s
largest software services exporter, held a 40-per cent
stake while another group firm Tata International held
the remaining 10-per cent Tata stake in the joint venture.
While
TCS said in a statement it would sell its 40-per cent
stake in BPO firm Sitel India to US-based Sitel Corp for
$17.73 million, Tata International Ltd said it would also
sell its 10 per cent stake.
Tata
Group and the US company have finalised an agreement for
the transfer of ownership.
Sitel
India was formed in 2000 with both Tata group and Sitel
Corporation holding 50 per cent of the equity.
The
joint venture provides voice-based contact canter BPO
services from India. With over 4,000 professionals, the
JV provides customer care and back office processing services
from five centers in Mumbai, Hyderabad, Chennai and Gurgaon.
Sitel India opened its fifth
centre in Gurgaon recently and has plans to double employee
count in India to 8,000 by next year. Eventually, it plans
to make the Gurgaon BPO its biggest worldwide.
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