The following is the list of 20 points that the National Association of Software and Services Companies, better known as Nasscom, wants the government to tackle urgently:

1. Earliest passage of cyberlaws like information technology bill, electronic commerce and electronic support bills for implementation into acts. This is expected to clear most of the impediments related to security, electronic evidence, electronic monies and digital signature.
2. Tariffs and taxation: The US has already provided a three-year moratorium so as not to levy any taxes on e-commerce. In India we will have to take a serious view and decide our policy. This also requires including state government and municipalities as sales tax and octroi are issues that need to be resolved. Undoubtedly, in India also, we should announce a 3-year moratorium for not levying any tax on e-cmmerce sales.
3. Establishment of a national digital certification authority: in spite of lower penetration of PCs, users in India are enthusiastic about using e-commerce. However, a major demotivation to using e-commerce is establishing a trust-based relation with the other buying / selling party. With the establishment of a national digital certification authority, companies as well as users would feel more reassured to use e-commerce with increased comfort level.
4. Providing global parity of telecom infrastructure and tariff in India: this is almost a prerequisite to proliferation of e-commerce in India. In the last few years, while the availability aspect of communication services is ceasing to be a concern, high costs continue to dissuade users from opting for dedicated high capacity telecom links ... there is urgent need to usher in more players. It is suggested that in order to encourage adoption of e-commerce in India, the government of India devise a preferential structure for leased structure exclusively for purpose of e-commerce/ EDI.
5. Allowing private gateways to ISPs: The government of India should implement the much-awaited procedure of providing international gateway for ISPs.
6. Providing impetus to disclosure of security and privacy policy for e-commerce to instil confidence amongst buyers. In other parts of the world, companies have begun to post disclosure / security policy statements on their web sites.
7. Allow free use of at least 56-bit encryption technology, leading to 128-bit technology in next few years: A qualification to having sound security infrastructure in place is using high-level encryption technologies. This allows transaction information to become warped into unintelligible messages. The higher the encryption techniques, more difficult it becomes to intercept the message. In many Western countries, governments do not allow high-level encryption techniques for transactions. This presents an opportunity for India to take a leadership position in using strong encryption techniques for facilitating e-commerce.
8. National backbone: Establish immediately a dedicated national communication backbone to connect various centres of content development and delivery of converged digital service.
9. Smart cards: Deploy smart card interface for delivering various public services such as licences, birth certificates, tax filings, or any other services that can be suitably automated. This would help keep databases updated and also monitor records of various services rendered to each individual citizen. This would encourage use of technology for various day-to-day services.
10. NICE- A National Internet Centre of Excellence, "nucleated" by Nasscom, is being established to promote Internet in local languages, creating standards, digital content development, devise standards for content building, and delivery and research on new technologies. Nasscom is building this centre as per the National IT Task Fforce recommendations.
11. Domestic internet exchange: Nasscom has recommended setting up of an Internet exchange within the country so that Internet traffic directed at websites and servers based in India does not have to be routed through US-based networks or servers. This would save precious foreign exchange and also help to bring down the cost of Internet access in India.
12. Digital content development: Undoubtedly, multimedia digital content development is a major opportunity for the software industry. This would further enhance e-commerce opportunities.
13. Localisation: Localisation of content is one of the most important tasks. There is an urgent need to quickly devise standards and scripts for development of content in Indian languages. These standards should be in conformity with international standards.
14. National digital media library: Establish a national digital media library nucleated by Nasscom. This would be a central knowledge base of government records and industry information with contributions from the private sector.
15. Promoting websites to be located in India: Government and industry should work together to encourage and provide an environment that will encourage Indian corporate and individual websites to be located on Indian servers.
16. Regional hub: India should strategise for establishing itself to serve as a regional hub for Asian Internet traffic, e-commerce and digital services traffic. India has already taken a lead in establishing such facilities with Iridium. Similar success with digital services could position India competitively in Asia and in the world.
17. Kiosks: Interactive Internet kiosks should be set up at railway stations and community centres, which may be used for disseminating various information at various levels of government functioning.
18. Expedite and encourage EDI implementation: The government of India needs to expedite the implementation of EDI systems in maximum possible areas at the earliest. This includes completing all pending applications. Such an initiative would encourage industry to adopt EDI in its interaction with the government. This would also lead to use of e-business practices in other corporate areas. Private parties should be included in government EDI implementation.
19. Net banking: The government should announce suitable guidelines to permit Internet-based banking. This is expected to catalyse an increase in the use of Internet for e-commerce. Moreover, it would also be effective in reducing high overhead costs of banks in India.

20. Internet access through cable TV: The government of India should encourage proliferation of Internet through cable TV. This is important, as the cable TV penetration in India is much higher than PC penetration. India has about 37 million cable TV connections, against 3.2 million installed home PCs.