Gartner: India's BPO market share to drop by 2007
Houston: According to market research firm Gartner, competition from countries like China will see India losing its market share in the BPO business from the current 80 per cent to 55 per cent by 2007.

India's share will be whittled by a number of countries, which together will account for a 45 per cent share of the offshore BPO market by 2007, said the report.

Various countries like Ghana, South Africa, Mauritius, Fiji, Malaysia, the Philippines, Australia, New Zealand and China have put together integrated strategies to develop the BPO business, it said.

The global offshore BPO market is likely to be around $27 billion by 2007.
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