India shifting
from BPO to KPO
Mumbai: India is transiting from being major business process outsourcing
(BPO) hub and will emerge as a $17 billion knowledge-outsourcing destination
by 2010, states an industry study.
A
study released by the Confederation of Indian Industry (CII), says, "India
could emerge as a global knowledge process outsourcing (KPO) hub as the business
requires specialised knowledge in respective verticals and the country's large
number of engineering and technical institutes are geared to address the manpower
demand." Independent
reports say that an increasing number of companies in the US and the UK have
started migrating complex processes to India. This is happening mainly for
two reasons. Firstly, companies who have had a good quality service experience
with Indian BPOs are open to increasing their exposure by moving higher-end
processes and, secondly, there has been an entry of a host of niche players
that are getting into tasks different from the ones that have built the industry.
These
players are moving away from doing simple data entry and repetitive tasks,
and are focusing on areas that require specific domain skills. BPOs
are moving up the value chain and getting into financial services, equity
research, commercial mortgage processing & underwriting, financial statement
analysis, and actuarial assistance are emerging as new domains for which processes
are being outsourced to India.
For example, BPO companies and their employees need to possess good understanding
of the US and UK equities, insurance and real estate market, US GAAP accounting
rules and IRS tax laws, etc. These new areas are expected to grow at a compounded
annual rate of 46 per cent translating into an opportunity worth $16 billion
by 2010. The
CII study India In The New Knowledge Economy estimates that the KPO business
is expected to register 46 percent annual growth to reach a staggering $17
billion by 2010. Pharmaceuticals,
biotechnology, and ICT, besides legal support, intellectual property research,
design and development for automotive and aerospace industries are some of
the areas where India's strength lies.
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to News Review index page India
may slap penal duties on US products
New
Delhi: Trade
ties between the US and India are straining. Now the commerce department is
planning to slap penal duties on American goods in retaliation against the
Byrd Amendment. As
the World Trade Organisation (WTO) has approved sanctions against the US,
which has not yet repealed the Byrd Amendment, the Indian government is identifying
products from the US, which can be subjected to additional duties in India.
According
to the Byrd Amendment, US government distributes revenues to American companies
obtained from anti-dumping duties. The WTO has ruled that the move is not
in conformity with norms. Sources
said steel bars, PET films, shrimps, steel wire rope, preserved mushrooms,
elastic rubber tape, carbon steel plates, steel pipes & tubes, sulfanilic
acid and silico manganese are among the Indian products suffering anti-dumping
duties in the US.
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to News Review index page Gail
asks AP-based IPPs to look for alternate fuel
Hyderabad: Gas Authority of India (GAIL) has requested independent
power producers (IPPs) in Andhra Pradesh to look for alternative arrangement
to supplement the gas supplies in case of any possible shortage of gas availability.
Gail is finding it difficult to meet the gas requirement of the existing IPPs
in AP. According
to Gail with the decision taken by the ministry of petroleum and natural gas
in December 2004, the current availability of 7 mmscmd will be supplied among
all consumers with firm allocations in the KG basin area including new IPPs
like GVK Industries, Konaseema Power, Gauthami Power and Vemagiri Power. Gail
is also holding talks with the ministry of petroleum and natural gas, ONGC
as well as the joint venture operators in Ravva Satellite fields to step up
their production till such time the major discoveries in the Krishna-Godavari
(KG) basin area materialise, the company further said.
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to News Review index page Power
sector shortfall to be lessened by end of 2007
Mumbai: The Indian power sector at present reeling under severe
coal shortage, will have an additional production of 40 million tonne (mt)
by the end of 2007. The
the state-run National Thermal Power Corporation (NTPC), Damodar Valley Corporation
(DVC), West Bengal State Electricity Board (WBSEB), West Bengal Power Development
Corporation (WBPDC), Punjab State Electricity Board (PSEB), Karnataka Power
Corporation Ltd (KPCL), Chhatisgarh State Electricity Board (CSEB), Jindal
and Tenughat Power Company have projected that, they would be able to launch
production during July 2005 and December 2007 from the captive mine blocks.
The
companies made these projections at a meeting held on Friday with the power
secretary RV Shahi.
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to News Review index page Ports
to initiate proceedings against debtors
Government departments and public sector companies owe Rs 741 crore, Rs 275
crore and Rs 117 crore to Kolkata Port, Mumbai Port and Jawaharlal Nehru Port
Trust (JNPT) respectively, in dues. Shipping,
road transport and highways minister TR Baalu has said that in certain cases
legal proceedings have been initiated to recover the dues. He
also said private companies owed Rs 604 crore to Mumbai Port as dues.
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to News Review index page Indian
lenders to pay GE-Bechtel $305 m
Mumbai: Indian lenders have agreed to pay GE and Bechtel a sum of
$305 million against claims of $460 m towards non-debt, equity and contractual
obligations in the Dabhol power project. Of
this amount, Bechtel and its affiliates would get $160 m and nearly $145 m
would be paid to GE and its affiliates. GE
and Bechtel would then cooperate with National Thermal Power Corporation (NTPC)
and GAIL India on all technical issues for the restart of phase-I and the
completion of phase-II. After
the payment, GE and Bechtel would cooperate on the transfer of interests in
the now-fallen Dabhol Power Company (DPC) held by Offshore Power Production
(OPP) to the special purpose vehicle (SPV) being floated by the Indian lenders,
NTPC and GAIL.
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