Services
BPO industry to become more domestic, revenues to reach $6.8 billion in 2013: IDC
13 November 2009
HCC in pact with UK's AMEC for nuclear technology services
30 September 2009
Caretel to provide BPO services for MTNL
23 September 2009
Warburg Pincus fails to sell its stake in WNS
19 September 2009
Mumbai Fire Brigade to utilise Mercedes-Benz Actros trucks for special application
16 September 2009
Bing makes small dent in Google, Yahoo market share in July
19 August 2009
UK may outsource tax return job worth £8.5 billion to India
05 August 2009
Yahoo to unveil redesigned website home page
21 July 2009
NASSCOM identifies 50 cities for IT, ITes development
15 July 2009
Aegis acquires South African BPO group CCN
10 July 2009
Bangalore law firms J Sagar Associates, M&C Partners merge
25 June 2009
Rio Tinto’s cost cutting campaign brings windfall to Indian lawyers
19 June 2009
PricewaterhouseCoopers complete acquisitions of BearingPoint for $44 million
18 June 2009
US Supreme Court calls for recusal of judges to avoid bias
09 June 2009
3i Infotech to set up BPO subsidiary
05 June 2009
BWIR to acquire Italian software firm think3's engineering services unit
18 May 2009
Aegis to acquire Australian BPO UCMS for A$454 million
15 May 2009
Obama: new tax plans are bad news for offshoring
07 May 2009
Indian outsourcers unfazed by Obama's disincentives to US firms
07 May 2009
Accenture ranked top outsourcing provider
30 April 2009
Sparsh BPO launches second delivery centre in Bangalore
29 April 2009
Indian IT sector to grow to $225 billion by 2020
22 April 2009
BPO market share of India-centric vendors to nearly double by 2010
20 April 2009
Delta pulls back call-centre jobs from Wipro
20 April 2009
Staffing major Adecco replaces CEO with former executive
02 April 2009
No 3 US law firm fires 8 per cent of its lawyers
28 February 2009
Jammu and Kashmir to have its first BPO
12 February 2009
Satyam trail throws up ‘questionable antecedents’ of PwC partners
03 February 2009
Rental car company Hertz to eliminate 4,000 jobs
17 January 2009
Offshoring plans not slowed by global financial crisis: PwC – Duke ORN survey
11 December 2008
Satyam BPO names Vijay Rangineni interim CEO
30 September 2008
Service sector to grow at over 9.5 per cent: CII poll
08 September 2008
Citi may sell India BPO arm to TCS as it rejigs Asia Pacific operations
19 August 2008
Genpact looking at acquisitions in India, US
12 August 2008
Essar group's Aegis buys US BPO firm for $250 million
05 August 2008
Nasscom - A T Kearney assess 50 leading cities for IT- BPO growth during HR summit
03 July 2008
DHL/Blue Dart aviation to start direct services on Kolkata-Dhaka route
15 May 2008
LEX Nexus, restructured as a 'specialised shipping law firm'
02 May 2008
Aditya Birla Minacs selects Verizon Business to upgrade global communications
18 April 2008
Intellectual arbitrage to differentiate Indian KPOs: KPMG
16 February 2008
Barclays Plc contracts US credit cards back office contract to Firstsource Solutions
08 February 2008
ICRA arm, Dun & Bradstreet in Philippines joint venture
04 February 2008
BPO income in India seen touching $50 billion by 2012
29 January 2008
Indian buyers lead outsourcing growth in Asia Pacific
24 January 2008
R Systems to acquire Sento Europe
28 December 2007
Gartner identifies top 30 countries for offshore services
11 December 2007
BPO industry plans petrol unit, hotline facility for employee safety
17 November 2007
Sweden's Securitas buys 49-per cent in India's Walsons for $17 million
15 November 2007
Priceline acquires Asian online hotel reservation service Agoda
15 November 2007
Essar Group's BPO arm Aegis to buy TeleTech India
15 November 2007
Update 1: Aegis confirms TeleTech acquisition; Set to become a $500 million company in two years
15 November 2007
Lindstorm India offers corporate rentals uniforms
25 October 2007
European services industry records its slowest growth in over a year
04 October 2007
NXP Semiconductors signs five-year BPO agreement with Capgemini
24 September 2007
Publicis buys Capital Advertising
19 September 2007
Moderation in IT, BPO wages to begin next year: Nasscom
07 September 2007
Apollo Hospitals'' healthcare BPO Apollo Health Street buys Zavata Inc for Rs697 crore
30 August 2007
Firstsource Solutions acquired MedAssist Holding Inc for $330 million
30 August 2007
Sub-prime crisis to benefit prime Indian MPOs
30 August 2007
Finance ministry approves Blackstone''s investment in SKR BPO Services
23 August 2007
Captive BPO sales picking up steam?
14 August 2007
Apollo Hospital set to acquire medical BPO in US
09 August 2007
Infosys to buy Philips Global''s finance BPO
17 July 2007
NASSCOM announces third party ITeS-BPO company rankings
12 July 2007
China narrowing outsourcing gap with India
09 July 2007
Pricewaterhouse to pay $225 million in Tyco settlement
07 July 2007
Cadbury out sources HR and accounting functions to Genpact
05 July 2007
SPi to move medical billing work to India from US
04 July 2007
Blackstone set to acquire HDFC-Barclays JV Intelenet for $200 million
18 June 2007
Update: Global Services stakes to Blackstone JV
18 June 2007
US companies now outsource legal work to India
16 June 2007
Thriving BPO industry lead to shortage of CAs
11 June 2007
China''s bid to rival India as BPO destination a "distant dream": Forrester
24 May 2007
World''s first email with address in Chinese characters
08 May 2007
Smaller Indian cities to emerge as the next outsourcing hubs
29 March 2007
Sankalpan designs green building for ABN AMRO's BPO in Dubai
17 March 2007
Cross cultural e-learning portal from Global Adjustments
17 March 2007
Indian architects firm designs green building in Dubai
17 March 2007
HP to expand BPO operations in India
15 March 2007
Lloyds TSB to shut down Mumbai call centre
03 March 2007
Indian call centres could face Kenyan challenge
24 February 2007
DuPont to set up $50 million R&D centre in Hyderabad
22 February 2007
UK's MLS group to develop business centres
20 February 2007
Upward FSI revision in rest of Mumbai unlikely, says Knight Frank India chief
07 November 2006
Anil Nanda''s Akme Projects brings Irish FDI for real estate
03 February 2006
No backlash from BPO customers: Wipro
18 December 2003
BPO: Advantage India for the Present
17 December 2003
ISPS: All ship-related contracts up for review
17 December 2003
Facts-and-figures back-up
13 December 2003
Advantage India
07 December 2003
Toon to tango
05 December 2003
BPO: US healthcare sector eyes India for networking solutions
24 November 2003
Iron Curtain strikes back
24 November 2003
Godrej acquires US call centre
18 November 2003
Talisma hives off one division
10 November 2003
ICICI OneSource offers career growth plans to its agents
04 November 2003
Gopalakrishnan is N America director of ICICI OneSource
28 October 2003
Lack of financial aid forces Aysha Infotech to drop call centre project
28 October 2003
Off the beaten track
21 October 2003
Indian companies forge tie-ups with training institutes for BPO
16 October 2003
Emerson Network Power plans to add 35 more employees in India
27 September 2003
Moser Baer poised to gain from hardware-outsourcing wave
26 September 2003
LimeBridge Contact meet
25 September 2003
UTI Venture Funds invests over $2 million in Rev IT, Sherpa
19 September 2003
Staffware to invest $3 million in India by 2005 for outsourcing
11 September 2003
Not a temporary advantage
22 August 2003
Glimmer of hope
19 August 2003
A positive attitude
11 August 2003
Reliance Infocomm to have 6,500 people for BPO business
04 August 2003
Striking gold
02 August 2003
WestBridge invests $5 million in Indecomm Global Services
28 July 2003
Ma Foi Q1 revenue rises
26 July 2003
HTMT Q1 IT income up 57%
24 July 2003
HTMT implements SAP solution at INCableNet in record time
21 July 2003
Oracle Corporation to add more than 3,000 employees in India
11 July 2003
Kale opens new MPS centre, forays into other BPO verticals
08 July 2003
Hewlett-Packard to shift BPO base from Sydney to Bangalore
27 June 2003
GECIS, GE''s new BPO unit in Hyderabad launched
26 June 2003
Indian Rayon buys Transworks
23 June 2003
Grow together
13 June 2003
HTMT renews its BPO contract for US firm; signs up three more
10 June 2003
Prudential''s $10-million offshore service centre set up in Mumbai
05 June 2003
Geometric growth
30 May 2003
Diebold finalises deal to acquire remaining 50% equity in JV
29 May 2003
vMoksha ties up with Chinadotcom for its rapid growth strategy
21 May 2003
IDBI Bank plans to increase IT expenditure corpus to Rs 45 cr
16 May 2003
IT is the future bond
15 May 2003
Challenging days ahead
10 May 2003
ICICI OneSource to hire more hands, to expand nationally
08 May 2003
TCS buys Swissair Financial Services stake in BPO JV
07 May 2003
Thomas E Mead appointed chief marketing officer at EXL Service
06 May 2003
Ma Foi to offer additional stake to an Australian company
17 April 2003
IATA selects Kale’s APEXT for neutral fare proration service
15 April 2003
Going global by selling local
15 April 2003
Progeon chosen preferred service provider of BT for BPO
10 April 2003
HCL Technologies bags $160-m BPO contract from BT Group
08 April 2003
Stracon retains MTNL order for call centre operations
07 April 2003
Warning knell
23 March 2003
HCL Comnet eyes global remote services management sector
19 March 2003
Resourceful outsourcing
06 March 2003
Steven Gruber appointed as new chairman of EXL board
06 March 2003
Keane announces major plans for India, eyes $15-m investment
26 February 2003
Domestic market key to manufacturing industry''s strength
22 February 2003
Aviva to set up call centre in India; plans to employ 1,000 people
12 February 2003
A matter of choice
06 February 2003
BPO likely to contribute 3 per cent to India's GDP: various reports
01 February 2003
The Cyberabad lure
22 January 2003
Nasscom, TFCI to host BPO, IT outsourcing summit in Chennai
16 January 2003
Brigade Corporation opens Chicago office to serve global clients
09 January 2003
GE Capital plans fifth call centre in India for BPO operations
13 December 2002
Exlservice joins hands with Oak Hill, Financial Tech Ventures
21 November 2002
Call centres set the registers ringing
10 October 2002
D-Link India to export structured cabling products to Taiwan
07 October 2002
Blue Dart, DHL Worldwide in sales alliance
12 September 2002
NPAs improve, but need more attention
30 July 1999
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