Is your company ready for the iphone?
31 Aug 2007
Ahead of the planned autumn launch in Europe of Apple''s iPhone, and with the availability of smartphone in the US, a number of mobility solution vendors are positioning themselves to support the device.
However,
unapproved devices could compromise corporate information.
As such they must be managed as capably as other assets.
But as yet most organisations do not have the management
or technical capabilities sufficient to undertake effective
mobile device management.
The major challenges that mobile devices such as the iPhone
cause enterprises are in the areas of security, management,
control, cost, and heterogeneity.
The adoption of such devices by employees tends to be in many instances user-driven, as features such as ease-of-use, better screen, e-mail, calendars, and contacts provide greater convenience, and can motivate the workforce to use the new device for corporate use.
If
IT organisations do not provide an appropriate security
and management infrastructure then there is a risk that
unapproved devices could compromise corporate information.
Over recent times, both personal digital assistants (PDAs)
and smartphones have greatly increased the functionality
and capabilities offered, and the distinctions between
them have narrowed significantly.
With differing degrees of success, many PDAs and smart phones now offer an extensive range of features that can be used to address enterprise requirements, such as better screens, qwerty keypad, choice of connectivity technologies, and client applications.
The
convergence of PDAs and mobile phones is set to continue,
and could well be boosted by the availability of Apple''s
iPhone with its innovative user interface using its touch
screen capability.
With remote working becoming more popular, there will
be increasing pressure on the IT department to integrate
a growing number of different mobile devices with the
existing infrastructure.
The
iPhone could well be another BlackBerry that the IT manager
will be compelled to adopt. There is now a need for mobile
middleware to provide a foundation on which to base mobile
applications capable of handling a number of different
types of endpoint and form factor.
From
an enterprise perspective, mobile devices will soon be
as important a part of the corporate infrastructure as
any of the other computing assets. Most organisations
do not have the management or technical capabilities sufficient
to undertake effective mobile device management. As mobile
devices are increasingly used by enterprises for critical
application delivery, organisations must ensure that they
are managed as capably as other assets. Using a managed
service to deliver ''know-how'' and operational support
is one alternative to consider.