Genpact looking at acquisitions in India, US
12 Aug 2008
New Delhi: BPO firm Genpact is looking to acquire companies in the range of $50-400 million in the US and India, Pramod Bhasin, its chief executive, said.
Genpact, the country's largest business process outsourcing company, is also looking at expanding its off-shore capacity in Guatemala to serve the US market, he said.
The company is planning to set up a full-fledged BPO in the Latin American country, which would be both a contact centre and a financial transaction processing services centre.
''We are looking at all sorts of companies - BPO, technology, captive BPO and possibly IT companies also - the range could be $50 million to $400 million. We are interested as a lot of companies are available for sale," Bhasin said.
Genpact is also looking at a 22 to 23 per cent increase in its head count for this calendar year.
Genpact's operation centers in India have received the ISO 14001-2004 and OHSAS 18001-2007 certifications from the British Standard Institute (BSI).
The ISO 14001 is a certification ensures an environmental management system that minimises adverse affect of its operations on the environment while the OSHAS 18001 (Occupational Health and Safety Assessment) certification will help Genpact identify hazards in its operations and minimise health and safety risks for its employees, consultants and contractors.
Genpact, meanwhile, has teamed up with Unitech to build a 7,000-strong office in Kolkata and is looking at positioning Kolkata as its main centre for handling its voice and non-voice projects.