Intelenet to add 3,200 personnel in Mumbai

By Sajeev Nair | 24 Feb 2005

Banking on an expected increase in third party processes from the US and the UK, and an increase in revenues of around $55 to $60 million in the current fiscal BPO major, Intelenet Global Services Ltd, is planning to recruit an additional 3,200 personnel this year at its Mumbai centre.

Of the new recruits, 30 per cent would be freshers, while the rest could be a mix of alternative profiles — experienced, personnel with domain knowledge and people who had opted for VRS from earlier jobs — in the 18-40 age group. According to Intelenet''s chief support officer and head (human resources) Radhika Balasubramanian, "The increase in headcount is due to an expected rise in third party processes from the US and the UK and a steady business from Barclays, our major client."

Intelenet, a joint venture between HDFC Ltd and Barclays Bank Plc, is expecting to register an increase in revenues of $55 million to $60 million in the current fiscal, compared with $25 million posted in the fiscal ended March 31, 2004.

The company, which is expects to add new clients, has already added seven new clients during the current fiscal, she said.

On the company''s total employee strength, she said it had crossed a 5,000-mark, with Intelenet adding 2,500 employees in the last 12 months, out which 25 per cent were freshers.

The company is also looking at increasing its headcount at Chennai centre, she said, adding, a final decision on increasing of seats and head count is yet to be taken.

At present, Intelenet delivers business processes to companies in US, UK and Canada from three sites in Mumbai and Chennai. The company has 18 clients, most of them listed in Fortune 500, and delivers 45 processes.