Sparsh BPO launches second delivery centre in Bangalore

Mumbai: Close on the heels of its recently launched centre in Puducherry in November 2008, Sparsh BPO Services, the domestic BPO subsidiary of Intelenet Global Services Pvt Ltd (Intelenet), today announced the launch of its second delivery centre in Bangalore.

The 450-seater located at Hebbal further will expand Sparsh's presence in the city and provides proximity to key customers in the Southern region. The centre will provide multi -lingual services in English, Tamil, Kannada, Malayalam and Telugu across a range of verticals to deliver contact center management including customer support services, collections and sales. This centre is the company's fourth centre in the South and nineteenth centre in India.

''Bangalore offers a strong combination of language skills, talent and a competitive advantage for clients operating in the Southern region," said Susir Kumar, chief executive officer and managing director, Intelenet Global Services. "This new facility is a welcome addition to Sparsh's multilingual centres in India and will reinforce our footprint in South."

Sparsh's Puducherry centre was inaugurated in November 2008 to provide customer support services to Aircel's base of prepaid and postpaid cellular subscribers in the Tamil Nadu and Chennai circles.

Sparsh says it currently has over 40 client relationships with leading multinational companies across telecom, banking, insurance, consumer durables, retail, media, aviation and  public sectors. It provide services in 15 languages with centres in Mumbai, Bangalore, Pune, Chennai, Mohali, Kolkata, Gurgaon, Delhi and Puducherry.