TRAI asks Reliance Infocomm to explain ‘national roaming’

By Our Corporate Bureau | 12 Feb 2003

New Delhi:The Telecom Regulatory Authority of India (TRAI) has sought an explanation from Reliance Infocomm for offering its limited mobility customers the ‘national roaming’ facility even as the licence conditions bar it from doing so.

This follows complaints by private cellular operators who have stated that Reliance Infocomm is attempting to cheat its customers, the licensor and the regulator by advertising that its subscribers can roam across 673 cities in India with its connection.

The operators have also filed a petition in the Telecom Dispute Settlement Appellate Tribunal, seeking its intervention in the matter.

Private cellular operators have been arguing that in case Reliance Infocomm is allowed to offer roaming to its customers, then the service would be no different from their services, in which case, a level-playing field in terms of entry fees and licence fees should be provided.