Reliance Jio partners with AeroMobile to offer in-flight mobile services

28 Sep 2020

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Reliance Jio Infocomm and AeroMobile, a subsidiary of Panasonic Avionics Corporation, have teamed up to launch India’s first in-flight mobile phone services for Jio Post paid Plus users. 

The first Indian operator to launch an in-flight roaming bundle, Jio’s in-flight service will allow Jio consumer travelling abroad to stay connected with voice and data services on a flight, at affordable rates, says a Reliance Jio press release.
To start with, the in-flight service will be available to customers when they travel abroad. Once the services are rolled out in the Indian airspace, all Jio customers will have first access to them, so that they are connected even on flights within India.
This proposition further cements Jio’s position as a market innovator and a technology leader, with a highly competitive offering that brings more value and greater experience for its nearly 400 million strong user base.
“JioPostpaid Plus brings with it industry-defining and highest-quality user experience, and through our partnership with AeroMobile we will now offer in-flight roaming services at an attractive price. We are delighted to bring this new service to our customers, who will be able to enjoy seamless, high-quality and secure roaming at 20,000 feet, keeping every JioPostpaid Plus user connected, always,” Akash Ambani, director, Jio, said.
“We are pleased to partner with Jio, and broaden the reach of our connectivity services across India. With the new in-flight roaming bundle, JioPostpaid Plus customers no longer need to worry about connectivity whilst traveling. This new market-leading proposition shows continued commitment to providing the very best service to customers,” Kevin Rogers, Sr Director Mobility Panasonic Avionics, CEO AeroMobile, added.
Jio’s in-flight service comes in Rs499 Rs699 and Rs999 packs of one-day validity with entitlements of 250 MB, 500 MB and 1GB data, respectively, and outgoing calls 100 minutes and 100 SMS for all packs.
Jio users with valid in-flight connectivity pack can start using the pack, once their flight (supported) reaches 20,000 feet or higher in the following way:
* Switch on the smart phone and turn-off the Airplane Mode;
* Phone will automatically connect to the AeroMobile network. The network name may differ depending on the handset;
* If your phone does not connect to the AeroMobile network automatically, user will need to go to ‘Carrier’ in phone settings and manually select AeroMobile;
* Ensure Data Roaming is on to use data services’
* Once connected, you will receive a welcome text and other relevant information;
* The phone can now be used to call, text, email and surf the internet.
Reliance Jio Infocomm Limited has built an all-IP data strong future proof network with latest 4G LTE technology. It is the only network conceived and born as a mobile video network from the ground up and supporting Voice over LTE technology. It is future ready and can be easily upgraded to support even more data, as technologies advance on to 5G, 6G and beyond, says Jio.
Jio has brought transformational changes in the Indian digital services space to enable the vision of Digital India for 1.3 billion Indians and propel India into global leadership in the digital economy. 
Jio has revolutionised the Indian telecom landscape by making voice calls for Jio customers absolutely free, across India, to any network, and always. Jio makes India the highest quality, most affordable data market in the world.

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