Trai hauls up mobile operators for poor service
16 Jan 2006
New Delhi: The Telecom Regulatory Authority of India has pulled up Cellular Operators Association of India noting the deteriorating quality of mobile services throughout the country. The telecom regulator says the operators are taking a plea of delay in interconnectivity and spectrum related issues as a cause for poor quality.
The operators have not taken any steps for reducing the time period in the interconnection agreements for provision of interconnection either through mutual discussions or through legal measures, Trai wrote to COAI.
Trai had issued a directive to all operators in November last year to ensure that the Quality of Service in their networks should be within the prescribed benchmarks by December 31, 2005.
COAI denied allegations levied by Trai and asked Trai to withdraw its directive as certain facts need to be verified as mentioned in the regulator's letter.
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