IBM hiring 5,000 professionals to scale up BPO operations in India

11 Jan 2010

1

IT giant IBM plans to hire about 5,000 people in India this year to scale up its BPO operations in the country.

IBM hopes to cash in on the growth of the country's services sector, which ranges from software-related services to looking after the HR aspects of some core manufacturing companies, reports quoted a senior IBM executive as saying.

Newspaper and agency reports quote Selby Mascarenhas, senior advisory consultant with IBM Poland, as saying that the company would focus more in the service sector by opening more BPO centres in India.

IBM is scaling up its Indian operations at a time when several overseas IT firms are scaling down their operations to tide over the effects of the global recession.

IBM, which has BPO facilities in Mumbai, Hyderabad, Pune, Gurgaon and Kolkata, plans to expand existing facilities rather than move to smaller cities.

IBM, which had not hired in the Indian market last year, is reported to have already started the current year hiring process.

IBM has significant facilities in major Indian cities including Mumbai, Hyderabad, Pune, Gurgaon, and Kolkata, Mascarenhas said in the article, and would likely expand those facilities rather than open new ones in small cities

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