Refund on 'Tatkal' railway ticket limited to 25 per cent

Minister of state for railways, R Veluin today said in the Lok Sabha that the Railways give a flat refund of 25 per cent of total fare charged on the ticket, excluding 'Tatkal' charges on cancellation of confirmed 'Tatkal' ticket, which are presented for cancellation up to 24 hours before the schedule departure of the train.

Thereafter, no refund is granted on cancellation of confirmed `Tatkal' tickets, Velu said.

However, full refund of fare and Tatkal charges is granted on the tickets booked under Tatkal scheme in the following circumstances:

* If the train is delayed by more than 3 hours at the journey originating point of the passenger and not the boarding point if the passenger's journey originating point and boarding point are different;

* If the train is to run on a diverted route and the passenger is not willing to travel;

* If the train is to run on diverted route and boarding station or the destination station or both the stations are not on the diverted route;

* In case of non-attachment of coach in which Tatkal accommodation has been earmarked and the passenger has not been provided accommodation in the same class;

* If the party has been accommodated in lower class and does not want to travel. In case the party travels in lower class, the passenger will be given refund of difference of fare and also the difference of Tatkal charges, if any;

In case of wait list/partially confirmed Tatkal tickets, refund rules of normal tickets are applicable.