IBM will sell home PCs only over Net
20 Oct 1999
IBM has announced that it will stop selling its consumer PCs in the US through stores from early next year and focus on sales over the Internet. This move comes in the wake of falling computer prices and sliding margins.
Meanwhile the company will look for a formula to sell its PCs through retail outlets, and, as a company spokesperson put it, "Once we come up with that formula, we will be back."
IBM has a stated business philosophy today of transforming business processes with Internet-based technology, and the company seems to made a beginning with itself. (see related story: IBM''s e-business plans in India)
IBM has a tough challenge in the market in differentiating its products and in its effort at direct sales over the Web. It has to contend with low-priced consumer models in the retail stores, and, on the Web it has to reckon with rival PC maker Dell''s aggressive selling. However, its Aptiva models are doing well through retail outlets worldwide where these factors do not weigh much.
IBM''s PC business made a loss of about $1 billion in 1998 and about $239 million in the first half of 1999.