Quality
Toyota's latest 1.5-million recall tops 12.5 million globally
21 Oct 2010
The world's biggest car maker, Japan’s Toyota Motor Corp, has issued its 15th recall since 2008, taking the total number of recalled vehicles to over 12.5 million
Seven companies win top honours at 22nd Qimpro Convention
29 Sep 2010
The 22nd Qimpro Convention saw over 35 teams from across companies in the manufacturing and services sectors compete for QualTech and BestPrax Prizes in their respective categories
Hyundai recalls 139,500 Sonata sedans in the US
27 Sep 2010
Honda to recall 428,000 vehicles in US, Canada
10 Aug 2010
Learning from the best
29 Jun 2010
Benchmarking is recognised globally as an established business practice that leads to superior performance. In an interview with Vivek Dev, benchmarking guru Dr Robert Camp talks on the 'what', 'how' and 'why' of the practice
Benchmarking practices of the winners
21 Jun 2010
GM issues latest recall of 5,000 heavy-duty vans due to faulty alternator
29 Mar 2010
This latest recall comes after General Motors South Korean subsidiary recalled 58,696 automobiles due to potential problems with steering wheels, fuel hoses and faulty interiors
Tata Teleservices plans to compensate subscribers for poor service
04 Mar 2010
In a path-breaking initiative launched by company on the 171st birth anniversary of Tata Group Founder, Sir Jamsetji Nusserwanji Tata, Tata Teleservices has injtroduced the industry's first endeavor to see customer service stand out as a key differentiator
Maruti Suzuki to recall 1 lakh A stars
23 Feb 2010
Suzuki is issuing a recall through its Indian subsidiary Maruti Suzuki for defective fuel pump gaskets in A star hatchback model
Qimpro quality awards ceremony
By Matt McHugh | 15 Feb 2010
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